Client Backstory
Bharat Petroleum Corporation Limited is a government-owned oil and gas company headquartered in Mumbai, Maharashtra. The company is also engaged in managing fleet operations including freight exchanges vehicle
maintenance, driver management, operations management, finance, and insurance management of various products and driver services management.
Website: www.bharatpetroleum.com
Challenges
- Disorganize logistic business.
- Manual business functions.
- Less visibility of fleets.
- Providing instant cash and other support to truck drivers.
- Easy operation between a fleet owner/shipper.
- Integration of eKYC as it was a new and immature field.
- Ensure the compliance of Digital Wallet with RBI guidelines.
- RKB integration for integrated petrol pump for Cash Deposit/Cash withdrawals.
- Managing the Driver's Digital wallet .
- Cash/Bank Reconciliation on a daily basis.
- Tracking data management as every vehicle daily gives 9 to 10,000 records under logs.
Strategic Approach
In an initial analysis, the client's requirements were feasible, but the challenge was to integrate significant numbers of 3rd party SDKs to compile the guidelines from the Reserve Bank of India & Government of India.
The financial transaction has significant RBI guidelines to meet up so we met the Yes Bank development team and get developed solutions that the business required.
Initially, KYC/Non-KYC wallet was complicated to manage, as drivers eKYC/KYC were not happening through trusted source whereas Fleet owners KYC were done through eKYC so their wallet was KYC wallet. And also the client wants to have top up more than the valid limit of the KYC wallet.
Tracking logs and its processing was another challenge, which we addressed with our custom service/listener and our MSMQ development approach.
Overall this application development was a kind of achievement in which almost 9 to 10 3rd party services were integrated to make the application a complete enterprise application with significant automation
- RFP
- SOW
- Design documents
- Sample Data/Physical Printed Forms of current manual process
- Organization hierarchy and its possible accessibility
- Streamlining the process of storing the Consignment documents.
- Verifying load/unload goods and Fleet tracking.
- Combating On-road emergency cash challenge.
- Analyzing return load availability.
- Reducing overhead by applying the system in place .
- Providing optimized load management in from - to destination.
- Providing cash assistance to the driver in case of emergency crips in.
- Transparent payment and delay charge system.
- Guiding the unorganized, normal/nontechnical users.
Impact
- Faster payment processing due to a unified platform that enables seamless payments for shipper, carrier, and driver.
- Tracking the vehicle and driver behavior, which helps to optimize the routes to better performance.
- Carrier can have better clarity of business insight, so the client was able to utilize the vehicle to get more business and revenue.
- BPCL has witnessed an increase of over 10% in its core business.
- The company generated additional revenue of 5% and saved 3% of their logistics cost by developing this eco-system.
