In a world where every minute counts, on-demand home services offer a practical and efficient solution to a common challenge. They provide the convenience, quality, and peace of mind you deserve while freeing up your time for the things that truly matter in your life. At Fusion Informatics, we recognize the demands that businesses face in today's competitive landscape. From maintaining office facilities to ensuring the comfort and productivity of your employees, the need for efficient home services is paramount. We're here to empower your business with a turnkey solution for launching and managing your very own home services platform. With our expertise in home services app development and technology, you can enter this thriving industry with confidence and innovation. We work with you to design and develop a feature-rich home services application that aligns with your business goals and brand identity.
Our platform offers an intuitive interface for both service providers and customers, enhancing user satisfaction and engagement. We offer a comprehensive solution, from platform development to ongoing support. You can focus on growing your business while we handle the technical aspects. Our cutting-edge platform is built to deliver an exceptional user experience. With advanced features and seamless functionality, you'll be at the forefront of the industry.
Audience
Home Service Businesses
Startups
E-commerce based local services
Explore our Solution Features
Easy Onboarding
This feature allows your customers to register, login, and logout seamlessly using a few simple steps and multi-factor authentication.
Account Set-up
The customer can make changes to its personal details, set preferred language, location setup, add favorite home and work address, find services, favorite location, view booking history, credit balance, booking cancellation, etc
Push Notifications
This feature provides deal alerts, price drops, order alerts, and other important updates.
Easy Booking
The buyer can add or remove the services added in their cart, view service details, add to cart, book by category, select delivery address, View/Edit booking details, and make Secure payments
In-App Chat
In case, the customer is having any query regarding the order, payments, account or want to report any issue, he/she can contact customer care by phone or in-app chat.
Offers/Promo Codes
The users can have access to ongoing offers and the right deals. Frequent buyers can avail of membership details, terms, and validity along withRatings & Reviews, and Feedback.
Secure Payments
Customers can make payments using multiple payment options like cards, net banking, UPI, wallets, etc securely.
Customer Support
In case, the customer is having any query regarding the bookings, payments, account, and reporting issues, he/she can contact customer care by phone or in-app chat.
FAQs
The general queries of the customer will be addressed in this section. This feature also empowers the customer with the privacy guidelines in regard to the home services app.
Easy Onboarding
Allows the Service provider to add its details, type of services provided, and other such details.The service provider can easily add the required details and submit a signup.
Responsive Dashboard
Interactive dashboard that provides a comprehensive view of credit amounts, lifetime sales, average bookings, and total services along with membership information and recently added service details.
Account Set-up
The service provider can change/add their profile details and get valuable stats and insights on their services, earnings, effectiveness, and feedback.
Manage Services
The Service provider can add, delete, or view services, manage bookings, Taxes, Invoices, Credit Memos, and Import/export service images
Sales Overview
The service provider can access the sales analytics as per months, years, or days.
Support
The service provider can get the details of the company under this section along with details on Guide/FAQs, Terms and conditions, Privacy Policy Page, and Contact Admin Page
Admin Onboarding
This feature allows secure login to the designated person using a few simple steps. The user can also generate a password by following a simple process in case he/she forgets the password.
Dashboard
The admin can facilitate various activities like sales, bookings, earnings, top service details, etc.
Access Control
Allow your staff to allocate and control access levels to different users of the application admin panel.
Profile Set-up
The admin can set profile details like a profile picture, email account, and password and make changes to it under this section.
Account Settings
This section allows the admin to make settings related to emails, payment gateways, service charges, etc.
Admin Tasks
Admin can manage the service categories and sub-categories along with managing bookings, services, promotions, listings, CMS, Add/ Block users, invoices, Track bookings, Manage customers, etc.
In-app notifications
The admin can push, email, and SMS alerts for customers as well as store managers.
Activity Logs
Under this section, the admin can view, add, and delete feedback and notifications.
Analytics & Reporting
With the help of data analytics capabilities, the admin can analyze the data related to sales, bookings, etc, and provide the decision-makers with valuable insights.
Watch Solution Capabilities in Action
Advantages of Solution
Increase market share
The gratifying features a solution provides help businesses in making their own ways and lead the game smartly.
Improved customer experience
The application avoids the hassles of finding the experts to book the services, thus it helps in delivering better customer experience.
Build customer relationship
By allowing you to directly connect with your customers, get their feedback, and collect data about their preferences. The business can bring necessary changes and build robust customer relations.
Increase ROI
The app possesses the dynamism that tempts the users to book the services online and without any hassles, thus it can drive improvement in ROI.
Decrease overheads
It replaces the need for a huge workforce, maintain an unusual level of inventories and such other factors, which helps in decreasing the overheads and increasing the profitability.
Augmented Reach
The app is designed to support globally, so one can easily enhance its reach and support its marketing activities.
Advance Features
Lifestyle
Introduce the new lifestyle feature which provides the customer with a platform, where they can avail lifestyle tips, videos, address their lifestyle-related queries, and discuss on the forum.
Voice search
This feature allows the users to search the product with the help of a voice.
Multi-Lingual solution
The solution can be customized to integrate multi-lingual and multi-currency support to ensure its use at a wide scale.
Block fraud service provider
It provides the list of service providers who more frequently cancel items and, which further helps in blocking such service providers.
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The solution can be customized to integrate multi-lingual and multi-currency support to ensure its use globally.
SEO Settings
The solution can be customized to integrate multi-lingual and multi-currency support to ensure its use globally.
Key Benefits of Our Home Services Solution
- Efficiency and Convenience
Our platform simplifies the process of finding, booking, and receiving home services, offering a user-friendly experience for customers and service providers alike. - Customization
Businesses can tailor the platform to match their brand identity, helping them stand out in the market and create a unique presence. - Quality Assurance
Our solution enables businesses to onboard and manage service providers to maintain high service quality and safety standards, building trust among customers and service providers.
- Scalability
The platform is designed to accommodate growth, allowing businesses to start small and expand their services as their customer base grows. - Competitive Advantage
Partnering with us and utilizing our platform gives businesses a competitive edge in the home services industry by offering advanced technology, secure payment processing, and robust marketing tools, all supported by a dedicated team. - Marketing and Promotion
Businesses can take advantage of built-in marketing tools within our platform to attract customers and retain service providers. This capability is essential for driving growth, increasing visibility, and achieving profitability.